Fleet Dashboard
Needs attention
0Devices
Recent activity
| Name | Status | OS | Architecture | Agent | Last seen | Actions |
|---|
Conversations
The AI answers first. Reply to take over.Message everyonePut a banner in everyone’s help app, for example “Email is down, we’re on it”, so people don’t all write in.New message
Waiting for approval
Scripts, fixes and AI suggestions wait here for an administrator.Command history
Users & Access
Add a user
AI & models
Your own API keys. Devices never see them.
Auto tries the list top to bottom and skips a provider for ten minutes after it fails.
Add an AI provider
Only administrators can add or change AI providers.
Company notes for the AI
What your team knows that the AI can't: printer names, VPN and Wi-Fi steps, standard apps, the fix you always use. The tech assistant, the help chat and fleet questions read these before giving general advice.
Investigations
How far the AI digs before it writes a finding, and how long findings are kept.
Depth
Each pass runs up to this many read-only tools. These limit depth, not what the AI may run.
Keeping findings
0 turns a step off. A device’s newest finding is never archived.
Starting by itself
Help chat
The PC Investigator Help app the agent installs on each computer.
A one-tap question at the top of the help app, answered from 1 (very badly) to 5 (very well). It comes back on this schedule, so each device always shows how its user feels lately: the newest answer replaces the last one. “Not now” asks again a week later. A 1 or 2 lowers the device’s health score and opens a help chat so they can say what’s wrong. The Dashboard shows the average.
Ticketing
When a technician closes a help chat or marks an issue resolved, PC Investigator writes a summary: the problem, cause, fix and how long it took. Send it to your ticketing or chat tool as JSON (Zapier, Make, Power Automate, or your helpdesk’s inbound webhook).
With a secret, each request carries anX-PCInvestigator-Signature: sha256=… HMAC of the body.Agents & Enrollment
The address devices use to reach this Hub.
Agent Downloads
For repairs. To add a device, use Add device on the Devices page. To repair one device’s agent, open the device and choose Re-enroll agent.
Security Alerts
Your EDR or SIEM starts a read-only investigation the moment it flags a device.
Add a webhook
Recent alerts
Audit Log
Known vulnerabilities
PC Investigator checks the apps installed on each device against public CVE data from the NVD, which also marks the CVEs on CISA’s list of vulnerabilities known to be exploited. This Hub downloads the data once a day and does the matching itself, so device software lists never leave the Hub.
Hub without internet access? Download the data file on a Hub that has it and import it here. Import it again when you want fresher data.
NVD API key
Optional. Without one an update takes about 7 minutes, because the NVD limits how often it can be asked. A free key from nvd.nist.gov brings that under a minute.
Apps that are checked
Only CVEs known to be exploited or rated critical (CVSS 9 or higher) are listed. Matching is by app name and version, so a match is worth confirming before acting. On Linux, distribution packages are skipped because distributions patch old version numbers.